

Passenger
Providing excellent
facilities for your passengers
OCS’s growth in the aviation sector
can be attributed to a partnership approach developed with airlines, airport
management and the teamwork of our staff with our clients’ staff on the ground.
By delivering high standards of total facilities management and improved
turnaround times, OCS is helping airlines and airports to keep passenger
waiting times down.
Our bespoke software solution,
configured in-house, provides a unique system for the optimal deployment of
staff. The system tracks real time flight information and staff movements. It
then allocates staff to the right aircraft, at the right place, at the right
time. Aircraft cleaning delays are reduced, cleaning quality scores improved
and the PRM service attracts positive customer feedback.
By delivering integrated facilities management across the airport OCS can focus
on ensuring all airport guests experience a clean, secure environment, high
standards of washroom cleanliness and a comprehensive programme of building
fabric maintenance.
By providing flexible and continuously improving services, working as a team
with airport and airline staff, and by responding to events like the severe
winter weather, we have built our aviation portfolio by ensuring our clients
are keeping their passengers satisfied.