

Health and Safety
Everyone has the right to go about their business without fear of
accident or infection and our job is to keep people safe; whether they are your
management, staff, visitors or customers. We manage this in a number of ways;
from the obvious security personnel at reception and the installation of
emergency defibrillator stations to behind the scenes activity of pest control
and washroom protection through our world class Activap™ feminine hygiene
system. Delivering Environmental Improvements, we are committed to building a
business that looks after the health and well-being of our people and our
clients’ people. Health and safety is embedded in the culture of the Group,
with health and safety champions promoting awareness at every level.
We follow our global health and safety standards, laying down consistent
minimum standards for all the countries in which we operate while considering
all national legal requirements and working practices.
Our proactive safety culture has driven measurable improvements in performance
and gives us confidence in service delivery and in developing positive client
relationships. We are proud of our safety record and the actions that we are
taking to improve the standards of workplace safety for the benefit of
everyone.
Our strong, morally-based, approach to safety is based on active
leadership, high levels of competence and employee awareness and engagement. We
are also determined to strive towards achieving excellence in managing health
and safety because we believe that such excellence is the bedrock of high
performing businesses.
We promote global standards through the work of Health & Safety best
practice group. This group drives direct engagement, consistency and encourages
communication as we strive to improve health and safety at work at every site
that we operate. Our safety leaders focus on:
• Advancing a common vision for zero harm workplaces at the highest
level
• Modelling and growing inspirational, highly visible safety leadership
• Creating a compelling case for change and a strong workplace safety
culture
• Sharing skills, experiences and resources to overcome common
challenges.
Regional management teams have taken responsibility for delivering these
objectives through their operational structures.
We continue to place the health and safety of our people at the core of
our sustainability agenda. This means that we place emphasis on the creation of
safe and healthy working environments regardless of differences across
countries and regions. We have adopted globally the management system set out
within OHSAS 18001 to support our objective of creating a safer workplace and
promoting employee well-being.